Everything you need to know about playing at 345ph — from creating your account and depositing via GCash, to understanding bonus wagering requirements, game fairness, and our PAGCOR-regulated responsible gaming tools. Browse by category or use the table of contents to jump straight to your question.
From sign-up to KYC verification — 6 questions covering every step of getting started at 345ph, including the 21+ age requirement and what IDs are accepted.
GCash, Maya, BPI, BDO — 6 questions on how fast payments move, minimum amounts, fees, and how to withdraw to a Philippine bank account.
JILI slots, live casino, PBA sports betting, e-sabong — 5 questions covering game fairness, RNG certification, and mobile play at 345ph.
Welcome bonus, wagering requirements, bonus expiry — 4 questions that explain exactly how 345ph promotions work so there are no surprises.
PAGCOR licence, self-exclusion, deposit limits, and what to do if gambling stops being fun — 4 questions covering everything that keeps 345ph safe.
345ph's live chat support is open 24 hours a day, 7 days a week — average first response under 2 minutes. Our team handles everything from account queries to responsible gaming requests.
Visit 345ph.club and click the registration button. Fill in your full legal name, date of birth, email address, and Philippine mobile number, then create a username and password. Registration takes under two minutes. You'll need to complete KYC identity verification before your first withdrawal is processed.
The minimum age is 21 years old. This is a mandatory requirement under PAGCOR regulations governing online gaming in the Philippines. 345ph enforces this through KYC identity verification using a government-issued Philippine ID. Accounts found to belong to players under 21 are immediately suspended and any associated funds are handled in line with PAGCOR compliance rules.
You'll need a clear photo or scan of a valid Philippine government-issued ID — acceptable documents include the PhilSys National ID, UMID, Driver's Licence, or Philippine Passport. A selfie or liveness check may also be required. KYC is only triggered when you request your first withdrawal, not at the point of registration.
No. Each individual may only register one 345ph account. Operating multiple accounts — whether under the same name or different identities — is a serious breach of our Terms and Conditions. If duplicate accounts are found, all associated accounts may be closed, winnings voided, and bonuses forfeited. The affected player may also be permanently banned from the platform.
Click the "Forgot Password" link on the 345ph login page. Enter the email address registered to your account and we'll send you a password reset link. The link expires after 30 minutes for security. If you no longer have access to your registered email, contact 345ph support via live chat with your username and registered mobile number for identity verification.
You can request account closure through live chat support at any time. Before closure, ensure you withdraw any remaining real-money balance to your verified payment method. Account closure requests are processed within 3 business days. If you're closing your account due to gambling concerns, we strongly encourage using our self-exclusion tool instead — it keeps your account protected while preserving your balance.
Log in to 345ph, go to the Cashier section, and select GCash as your deposit method. Enter the amount you want to deposit (minimum ₱100), and you'll be redirected to the GCash payment screen to authorise the transaction using your GCash PIN or biometric. Successful GCash deposits are credited to your 345ph wallet in real time — no delays, no waiting.
The minimum deposit at 345ph is ₱100 for e-wallet methods including GCash, Maya, and GrabPay. For bank transfers via BPI, BDO, Metrobank, or UnionBank through InstaPay or PesoNet, the minimum may vary depending on your bank's transfer limits. There is no maximum deposit cap imposed by 345ph, though your payment provider's own transaction limits will apply.
For fully KYC-verified 345ph accounts, GCash withdrawals are typically processed within 30 minutes of submission, with funds appearing in your GCash wallet within 5 minutes of processing. Withdrawal requests submitted during peak hours may occasionally take slightly longer. The fastest way to ensure quick withdrawals is to complete your KYC verification before you need to withdraw.
The minimum withdrawal amount at 345ph is ₱200. Withdrawal requests below this amount cannot be processed. There is no fixed maximum withdrawal limit for standard verified accounts, though very large withdrawals may be subject to additional identity verification as part of our AML compliance obligations under Philippine law.
345ph does not charge its own withdrawal processing fees. However, your payment provider — whether GCash, Maya, BPI, BDO, or another bank — may apply their own transaction fees for incoming transfers. These third-party fees are outside 345ph's control. Check your e-wallet or bank's fee schedule for details specific to your payment method.
Yes. 345ph supports bank withdrawals to BPI, BDO, Metrobank, and UnionBank via InstaPay and PesoNet. Bank withdrawal requests submitted before 5:00 PM Philippine Standard Time are typically processed the same business day. Requests submitted after that cutoff are processed the next business day. Your bank account must be registered in your own name to match your verified 345ph account identity.
345ph offers a wide range of game categories: JILI slots and games from other leading providers, live dealer casino (baccarat, roulette, blackjack, Sic Bo), sports betting (PBA, NBA, UFC, boxing, football), e-sabong, bingo, Super Keno, and fishing arcade games including Caishen Fishing. New titles are added regularly. All games are playable on desktop and mobile browsers without requiring an app download.
Yes. All RNG-based slot and table games at 345ph are supplied by third-party certified game providers whose Random Number Generator systems have been independently tested and certified by internationally recognised testing laboratories. This means game outcomes cannot be predicted or manipulated. Live dealer games are streamed from licensed studios with real cards and roulette wheels, adding an additional layer of transparency.
Yes. The entire 345ph platform is optimised for mobile browsers on both Android and iOS devices. You don't need to download a separate app — just open 345ph.club in your phone's browser (Chrome on Android or Safari on iPhone works best) and log in as normal. The full game library, cashier, live chat, and account management are all fully accessible on mobile.
Yes. 345ph's sportsbook covers Philippine Basketball Association (PBA) games alongside international sports including NBA, UFC, boxing, football, and more. Markets include match winner, handicap, total points, and live in-play betting during selected events. Odds are updated in real time. All sports betting markets at 345ph are settled based on officially confirmed results from the relevant sporting body.
If a disconnection occurs during an active game round, the round outcome is determined by the game server, not your device. For RNG slots, the server records the result at the moment the spin is initiated. For live dealer games, the round continues at the table until a result is declared. If a disconnection causes a technical error that prevents the round from completing normally, 345ph will review the server log and restore your balance accordingly. Contact live chat with your game session details if you believe your balance is incorrect after a disconnection.
New 345ph players are eligible for a welcome bonus on their first qualifying deposit. The specific bonus amount, minimum deposit requirement, and terms are displayed on the promotion page at the time you register. To claim it, simply make a deposit that meets the minimum qualifying amount while the offer is active. Bonus funds are credited to your account automatically once the deposit is confirmed.
A wagering requirement (also called a playthrough requirement) is a multiplier applied to bonus funds. For example, a 20x wagering requirement on a ₱500 bonus means you need to wager a total of ₱10,000 before the bonus-derived winnings can be withdrawn. At 345ph, different games contribute different percentages toward wagering — slots typically contribute 100%, while live casino games may contribute less. Full details are in each promotion's individual terms.
Yes. All bonuses at 345ph have an expiry period specified in their individual promotion terms — typically between 7 and 30 days from the date of issue. If you don't complete the wagering requirement before the bonus expires, both the bonus funds and any winnings generated from those bonus funds are forfeited automatically. Always check the expiry date when you accept a bonus.
It depends on the specific promotion's terms. Some 345ph bonuses allow you to withdraw your original deposit at any time while the bonus is in play, but the bonus and any associated winnings will be forfeited if you do so before completing the wagering requirement. Other promotions lock the deposit until wagering is complete. Always read the individual promotion terms carefully before accepting a bonus offer.
345ph operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), the government body that licenses and regulates online gaming in the Philippines. PAGCOR licensing means 345ph is subject to Philippine law, including KYC requirements, AML compliance, responsible gaming obligations, and fair play standards. Filipino players can check PAGCOR's official registry to verify licensed operators.
Log in to your 345ph account, navigate to Account Settings, and find the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once saved. You can reduce your limit at any time with instant effect. Increasing a limit requires a 24-hour waiting period before the new higher limit becomes active — this cooling-off period is an intentional player protection measure.
Go to Account Settings and select the Responsible Gaming or Self-Exclusion section. Choose your exclusion period — options range from 7 days to permanent exclusion. Confirm your selection and you'll receive an email confirmation. Your account will be locked within 24 hours. You can also request immediate self-exclusion via 345ph live chat support at any time, 24/7. Temporary exclusion periods cannot be shortened once activated.
First, use 345ph's self-exclusion tool to lock your account immediately — this is available in Account Settings or via live chat support 24/7. Then consider speaking to a professional counsellor or support service. Signs of a gambling problem include chasing losses, gambling with money needed for essentials, hiding gaming activity from family, and being unable to stop. 345ph's support team is trained to handle these conversations with care and without judgment.
Our live chat team at 345ph is available 24 hours a day, 7 days a week — including weekends and Philippine public holidays. Average first response is under 2 minutes. You can also email us at [email protected]. Have your 345ph username ready to help us resolve your query faster.
You've got the answers — now it's time to enjoy the games. Join thousands of Filipino players who trust 345ph for safe, fair, PAGCOR-regulated online gaming.